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Powerbeats Pro are making a static and buzzing sound while trying to connect

My powerbeats pro are making a static and buzzing sound while I am trying to connect the and they aren't connecting. They are continuing to make the noise and no sound is being produced other than the static sound. I am super concerned why this is happening because they were fine a few minutes before and I haven't come into any contact with water.


[Re-Titled by Moderator]


iPhone 7, iOS 13

Posted on Nov 19, 2019 5:22 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2019 3:23 PM

Hi there, Powerbeats_Pro.


I see that you're hearing noise from your Powerbeats Pro while you try to pair them with your iPhone. They no longer pair with your iPhone, and I'm glad to help.


If you can't connect to your wireless Beats product -- This article provides the information and steps that you need when your Beats won't connect.


Reset your Beats earphones -- If they still aren't able to connect, reset your earphones and see if the noise stops and you can pair them again.


Apple - Support - Product Selection — If resetting your Powerbeats Pro didn't resolve the issue, please contact Apple Support. After selecting this link, choose More > Beats by Dre > Audio Quality. Then select how you'd like to start the conversation.


Take care.

1 reply
Question marked as Top-ranking reply

Nov 22, 2019 3:23 PM in response to Powerbeats_Pro

Hi there, Powerbeats_Pro.


I see that you're hearing noise from your Powerbeats Pro while you try to pair them with your iPhone. They no longer pair with your iPhone, and I'm glad to help.


If you can't connect to your wireless Beats product -- This article provides the information and steps that you need when your Beats won't connect.


Reset your Beats earphones -- If they still aren't able to connect, reset your earphones and see if the noise stops and you can pair them again.


Apple - Support - Product Selection — If resetting your Powerbeats Pro didn't resolve the issue, please contact Apple Support. After selecting this link, choose More > Beats by Dre > Audio Quality. Then select how you'd like to start the conversation.


Take care.

Powerbeats Pro are making a static and buzzing sound while trying to connect

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