My iphone 11 pro freezes at least once a day. It is not easy to get it to restart even using the sequence recommended. What causes this? I also had this with my iPhone 10.

Hi janlakemont,

Thanks for coming to Apple Support Communities for help today. It sounds like your iPhone 11 Pro is freezing.

You can perform a force restart to get out of the frozen state when it happens.

"Force restart iPhone X and later, iPhone 8, or iPhone 8 Plus:

1. Press and release the volume up button.
2. Press and release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the button."

If it's happening inside of an app, try these steps: If an app unexpectedly quits, stops responding, or won’t open.

If this doesn't resolve the issue, let me know more details.

Have a fantastic day!

I have tried the press vol up and pressing vol down then side buttom and does nothing. what else can I do to fix it. it is not responding to anything I do.