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Got an email that says my Apple ID is locked

Got an email from Apple that my Apple ID is locked, when I went to the website it looks legitimate however it’s asking for my social security number. Is this a scam?

iPhone X, iOS 13

Posted on Nov 20, 2019 10:53 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2019 10:57 AM

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 



It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Nov 20, 2019 10:57 AM in response to PRoth91

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 



It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

Got an email that says my Apple ID is locked

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