You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro connection issues with Linksys Velop

My two Macbook Pros (A1502) suddenly stopped working together with my Linksys Velop system (two WHW03v1 nodes in bridge mode).

All other devices in the house works fine with the Velops (incl. iPhones, iPads and a Macbook Air).

I have updated the firmware on the Velop system and Macbooks are also up to date.

The Macbooks connect to the network ok, but there is almost no throughput.

Any ideas what causes this?

Windows, Windows 6

Posted on Nov 20, 2019 12:42 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2019 12:20 AM

Thank you for the reply.

I did not mention in my original post, that I am running Windows 10 via BootCamp on these two MacBooks. I did not believe this to be important, as I could not get any throughput on the WiFi when booted as macOS either. Whatever the reason was for this, I don't know, but suddenly this worked again...?

Therefore I had to focus my attention at the Windows part. Apparently, the driver for the Broadcom 802.11ac had been updated to version 7.77.110.0, which seem to cause the problem. I reverted to previous version, and I'm back in business...

2 replies
Question marked as Top-ranking reply

Nov 27, 2019 12:20 AM in response to BreeZee_17

Thank you for the reply.

I did not mention in my original post, that I am running Windows 10 via BootCamp on these two MacBooks. I did not believe this to be important, as I could not get any throughput on the WiFi when booted as macOS either. Whatever the reason was for this, I don't know, but suddenly this worked again...?

Therefore I had to focus my attention at the Windows part. Apparently, the driver for the Broadcom 802.11ac had been updated to version 7.77.110.0, which seem to cause the problem. I reverted to previous version, and I'm back in business...

Nov 23, 2019 2:24 PM in response to Reemloth

Hey there Reemloth,


Thanks for reaching out to Apple Support Communities. It sounds like you’re having issues between your Mac computers and Wi-Fi router. I’ll be happy to help.


Go though the steps in this link if your Mac isn’t getting any internet:


If your Mac doesn't connect to the Internet over Wi-Fi


This link has some additional info that can help:


Troubleshoot connecting your Mac to the internet


Also, make sure you have the recommended settings for your Wi-Fi router from this link:


Recommended settings for Wi-Fi routers and access points


If that doesn’t help, see if this occurs in safe boot or a new user account to isolate and possibly resolve this issue:


Use safe mode to isolate issues with your Mac

How to test an issue in another user account on your Mac


Let me know if this helps.

Macbook Pro connection issues with Linksys Velop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.