Install new Epson XP4100 to MacBook Pro updated to Catalina 10.15

I can't get my new printer to print from my laptop. I have installed an Epson XP-4100 and per print-out, the network is working correctly. The printer receives the wireless signal, but no matter how I follow the directions, no printing.


MacBook Pro 13", macOS 10.15

Posted on Nov 20, 2019 5:15 PM

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4 replies

Nov 20, 2019 11:46 PM in response to jblanchard1

I went back to see what the installation instructions from Epson are. I looked at the items that the "Drivers & Utilities Combo Package" included and realized that I did install everything that was needed. Then I went to the Apple Support link you showed and read through those suggestions. I re-installed the the download from Epson and answered a few questions differently and also re-set the printer/scan on Mac Utilities and finally was able to load the Epson printer. So - long story short, it printed two different pages and I am assuming for now that it is correctly installed. The one thing that I am not sure about is that it seems to take a long time from hitting the print command to begin printing. That may be a problem or just the way it works. I will find out! Thank you very much for your suggestions, I wouldn't have been able to do it without you!

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Install new Epson XP4100 to MacBook Pro updated to Catalina 10.15

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