An unknown error has occurred Apple TV
How to address An unknown error has occurred message on Fire TV device?
User profile for user:
i_rina
User level:
Community Specialist
Hey there scaveman,
Thanks for reaching out to Apple Support Communities. I understand you’re getting an unknown error when attempting to use Apple TV+ on your Fire TV. I’ll be happy to help.
Exit the Unknown Error message and see if other apps on your Fire TV work as expected. You may also want to restart your device. If the issue continues, you may want to remove the Apple TV+ app, restart, and download it again.
If the issue continues after that, reach out to Amazon support for help with the Fire TV.
I hope this helps.