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Your purchase could not be completed

Hello I’ve tried to purchase a product in a game but it said “your purchase could not be completed” and it sends me to this website.

iPad Pro, iOS 13

Posted on Nov 21, 2019 5:13 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2019 5:25 AM

It doesn't send you to this website, these are user forums. To do as instructed : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Nov 21, 2019 5:25 AM in response to FrederickGarnerone

It doesn't send you to this website, these are user forums. To do as instructed : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Your purchase could not be completed

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