You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 7 says its disabled and connect to iTunes

Is connected to iTunes the only way to fix my phone?

Posted on Nov 21, 2019 6:19 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2019 6:21 AM

Click on this link please. It contains the instructions you need to reset the device in this situation.If you see the Restore screen on your iPhone, iPad, or iPod touch - https://support.apple.com/HT203122


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


4 replies
Question marked as Top-ranking reply

Nov 21, 2019 6:21 AM in response to przybyls

Click on this link please. It contains the instructions you need to reset the device in this situation.If you see the Restore screen on your iPhone, iPad, or iPod touch - https://support.apple.com/HT203122


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


My iPhone 7 says its disabled and connect to iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.