You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
2nd time : iPhone disabled try again in 5 minutes. But I wasn’t doing anything but walking - not using it it logging -then just opened iPhone ???
iPhone XS
Greetings, Enkyoo!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having issues with your device getting disabled at random times. If you're following the steps in this article and the issue keeps happening, I would recommend reaching out to Apple directly by checking out this link to Contact Support and they will be more than happy to proceed with additional steps.
Cheers!
Apologies for the issue, Enkyoo!
The article is If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled.
Have a great day!
Thank you. From this info, I am guessing that both times my iPhone that was in my pocket, while i was walking, may have been triggered requesting passcode and got random numbers and thus disabled the phone?
thanks, i'll try to place it in a less hazardous pocket!
You say “ ifyou're following the steps in this article and the issue keeps happening, I would recommend reaching out to Apple ...”
but what article?? there was no link....
Thank you!
Just got iPhone is disabled try again in 5 minutes - this is second time! I did not try to enter passcode etc! What’s up with this?
