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MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

Reply
4,224 replies

Feb 17, 2020 10:26 PM in response to TimUzzanti

i see. seems like you're being sent through the loop which is quite unfortunate.


hopefully something works out or maybe apple did acknowledge that there is an issue with the power draw of the GPU when connected to an external monitor (as someone mentioned a few posts back).


i just hope there is something in the works.



Feb 18, 2020 4:01 PM in response to TailsDog

I would recommend AppleCare + for any new machine - these are complex and pricy machines and things can fail.


Despite the accusations, we don't know what failed on the "fried" machine in question, knowing that failures can happen on any device, especially one that is new (and less than 14 days old is, by definition, new.)


The poster does not mention thermal shutdown, so that's why I put "fried" in question marks; we don't have a failure analysis from Apple here, so it's conjecture at its worst to say it was thermally related.


Feb 18, 2020 4:07 PM in response to Dogcow-Moof

Agreed and there's too much speculation day after day here without any facts. In fact there have been no reported Mac laptops that have fried due to overheating or a circuit problem since the Powerbook 5300. Apple's thermal protection prevents that. If anyone has a "fried" 16" MacBook it may be due to a bad logic board out of the factory. I would say it's highly doubtful that connecting it to external display would do that. I'm certain that Apple uses their own 16" MacBooks with external displays (since they advertise them that way) and if they were faulty to a point of frying due to them overheating Apple would've put out a statement by now with a possible recall.

Feb 18, 2020 4:13 PM in response to TailsDog

You're wrong again. The 2011 MacBook Pro (which I owned along with the 2011 iMac that I currently own) both had the infamous defective AMD Radeon 6900 GPU. It failed on everyone's machine and Apple most certainly had a repair program in place to replace the GPU. My iMac has been great for the past few years since my GPU was replaced. Repeating, these Macs didn't not fry, it was a faulty GPU.

Feb 18, 2020 4:18 PM in response to TailsDog

" Those GPUs fried."


Changing your post now? You said the MacBooks fried. A failed GPU does not equal a fried MacBook Pro and the GPU failure was due to an improper soldered connection that broke lose causing the Macs with this GPU to shut down. There was nothing fried. Please do not make stuff up. You're not posting proper facts.

Feb 18, 2020 4:51 PM in response to Dogcow-Moof

"Some early and late-2011 MacBook Pro owners with discrete graphics cards have been experiencing GPU failures and crashes for years now, causing screen glitches and image distortion, among other problems.


MacBook owners petitioned Apple to begin a repair program for the machines on change.org and even went as far as filing a class action lawsuit after an extended period of time without a repair program.


That was on 2015! A lot of people had to deal with that (and sometimes paid for repairs) for 4 years until Apple acknowledged the issue.


Same story with the infamous keyboard that was supposed to be the best and was suddenly replaced with the new Macbook Pro 16-inch.

Feb 19, 2020 7:47 AM in response to Dogcow-Moof

"Fried" is not exactly a good technical term, what does it actually mean anyway?


So here is the thing, many of us here are not native American speakers or exactly familiar with specific technical terms, one of the reasons we post to these global forums is to seek help in getting issues resolved.


So what was happening with the last person - they had a MacBook, it was running extremely hot then it had a catastrophic failure and they described it as being 'fried' we probably will never know what happened there as we won't be privy to the post-mortem. But there are worse words to describe the situation, sometimes people need to have a bit of patience with non-native / non technical speakers.

Feb 19, 2020 8:03 AM in response to TailsDog

"But there are worse words to describe the situation, sometimes people need to have a bit of patience with non-native / non technical speakers. "


You're suggesting that members here should know if someone is native English speaking or not. Nobody would know that. This is a forum and from what I am seeing the people posting here don't seem to have issues posting perfect English. It's pretty serious to state the MacBook fried because that entirely different situation that puts out completely incorrect information about Apple's products and the problem at hand. Making excuses for choosing the wrong wording in not acceptable as it's been explained multiple times here that a faulty GPU or other issues with the MacBooks in question don't equate to the product frying. Years ago the Powerbook 5300 did actually "fry" as the logic board caught fire.


In these situations it's best to use the word defective especially when you don't know that actual problem or the cause of it, but I'm sure some here feel that's not a bold enough word to get the message to Apple.

Feb 19, 2020 11:07 AM in response to TailsDog

It died, it fried. Whatever. They are looking for points, so we should keep expectations low regarding their post's subject matter value.


Did in fact someone say a fix in the "b" version is working for them? My fingers are crossed; I am going to bring my monitor and computer to the Apple Store if this next Catalina update doesn't fix mine.

Feb 19, 2020 1:02 PM in response to dcristof

It honestly feels like Apple isn't going to fix it and is just ignoring the issue.


Anyone reading this it's probably worth it to return your Macbook Pro 16 inch if you get the issue and need to use an external monitor and you're still within the 14 day return period. If you're outside the return period probably worth it to get AppleCare in case the GPU fries with how hot it gets...

MacBook 16-inch Fan Noise

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