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why does Search no longer work in Apple Music on my iPhone

iPhone XS

Posted on Nov 21, 2019 5:22 PM

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Community Specialist

Posted on Nov 25, 2019 6:41 AM

Hi Hobbledgeezer,

Thanks for posting. I understand you're not able to use the search function in Apple Music.

What exactly happens when you try searching?

Does the same issue occur on both cellular data and Wi-Fi?

As a test, try to Restart your iPhone and test again. How does searching work now?

Updating your iPhone is a good general step as well, depending on exactly what happens when you search: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch

Best wishes.

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2 replies

Best reply

Community Specialist

Nov 25, 2019 6:41 AM in response to Hobbledgeezer

Hi Hobbledgeezer,

Thanks for posting. I understand you're not able to use the search function in Apple Music.

What exactly happens when you try searching?

Does the same issue occur on both cellular data and Wi-Fi?

As a test, try to Restart your iPhone and test again. How does searching work now?

Updating your iPhone is a good general step as well, depending on exactly what happens when you search: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch

Best wishes.

Reply

Nov 25, 2019 7:05 AM in response to Hobbledgeezer

After updating to IOS 3.2.3 and then turning phone off and on, the problem was resolved. I also made sure Sync Library was on in Music settings

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