Green Screen iPhone 11
Guys I want to know if it happened sometime with you ⬇️. My cellphone is new but sometimes when I try to take a pictures in some apps it happens. How can I fix this? Is it normal?
iPhone 11, iOS 13
Guys I want to know if it happened sometime with you ⬇️. My cellphone is new but sometimes when I try to take a pictures in some apps it happens. How can I fix this? Is it normal?
iPhone 11, iOS 13
Hello,
Do you have issues with this taking screenshots in the same application? If this occurs everywhere you take screenshots from I suggest you set your iPhone to factory settings and see if the issue persists. (make sure to backup before restoring!)
If it's software related, a factory restore most likely resolves this issue. If not you should bring it back to the Apple Store, or the store where you purchased it from.
Kind regards,
K
I suggest you to try the stock camera app, if this issue is still present then a factory restore wouldn’t be a bad idea.
if it’s software related (3rd party apps) it’s more of a compatibility issue on their end with the newest iPhone.
Always make sure you keep iOS and all of your apps up-to-date to prevent these weird glitches or bugs.
kind regards,
K
If you take pictures with your stock camera app, does this issue persist there?
I don’t have problems with screenshots just taking pictures in apps like Instagram and Whatsapp. Do you still recommending set my iPhone to the factory settings? And I live in a city that does not have Apple Store, I bought it online... What should I do?
I’ve never used this app... so I don’t know! It happened mostly with Whatsapp app.
Green Screen iPhone 11