Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

APPLE phone call??

I received a call from APPLE, Inc. It had the Apple phone number and correct apple address. It said my icloud account had been compromised. Is this a legitimate phone call?

Posted on Nov 22, 2019 11:00 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2019 11:04 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 22, 2019 11:04 AM in response to Delray10

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

APPLE phone call??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.