You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown purchase

I recently received an email stating that a purchase was made with my Apple ID that I did not authorize.

iPhone XR, iOS 13

Posted on Nov 22, 2019 2:42 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2019 2:44 PM

  • Apple does not send such messages. 
  • Apple does not include document, or PDF files to download.
  • Apple doesn’t make such ridiculous mathematical mistakes.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 



It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

1 reply
Sort By: 
Question marked as Top-ranking reply

Nov 22, 2019 2:44 PM in response to ChiChi825

  • Apple does not send such messages. 
  • Apple does not include document, or PDF files to download.
  • Apple doesn’t make such ridiculous mathematical mistakes.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 



It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

Reply

Unknown purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.