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Today, after charging my iPhone doesn't start main camera. Front camera work without lagging, but the main camera show a black screen in Camera app and in other apps. Sometimes it freezes picture and show some lagging.I'm trying to fix that problem with all methods: restart the phone, reset settings, force closing apps etc., nothing helps.
I have latest IOS version 13.2.3. iPhone came to me 11.11, 12 days since starting using it.
iPhone 11 Pro
Sorry about that.
I didn't offer any further suggestion since, reading your original question, I think you've already tried all the basic troubleshooting steps.
The only further attempt could be to install a fresh copy of iOS on your iPhone.
To perform that procedure, make a full backup of your device, then restore it to factory settings and, in the end, set it up as new, following these instructions:--> Restore your iPhone, iPad, or iPod to factory settings - Apple Support
When done, test your device for a while, without restoring data from the backup. If your camera doesn't work, it could be a hardware problem.
If everything is okay, then you can restore data from your previously made backup:--> Restore your iPhone, iPad, or iPod touch from a backup
Regards
Giulio
iPhone bought in the USA from Apple Store, I'm living in Ukraine we don't have official Apple support. That's mean I must fly in USA to refund. That's sad. I'm hoping for a new IOS version, maybe it will fix my problem or some other recommendations.
If you bought it at an Apple Store or Authorized Reseller, you have 14 days from the purchase date to return it or ask for a refund.
In any case, it is covered by warranty.
Regards
Giulio
Thank you for the recommendation, unfortunately restoring iPhone does not help. This is a hardware issue.
Yes, I suggested that procedure to be sure you've tried ALL basic troubleshooting steps available.
Best of luck.
Giulio
iPhone 11 Pro IOS 13 Camera not working
