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iPad disabled

I uploaded the new iTunes. Still when I plug in my iPad screen will say

iPad Air 2, iOS 13

Posted on Nov 23, 2019 2:05 PM

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Posted on Nov 23, 2019 2:08 PM

See the instructions in If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

In particular note item 2 in the "Remove your passcode" section of those instructions.

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iPad disabled

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