my watch drops cellular connection and has to be reset

My cellular has to be reconnected on a regular basis. Does not remain connected. Series 5 cellular with Verizon

Apple Watch Series 2, watchOS 5

Posted on Nov 23, 2019 2:23 PM

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My watch will not connect to cellular by itself My watch will not connect to cellular by its self and Verizon said I had to contact Apple who do I need to talk to? [Re-Titled by Moderator]
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Why did my watch reset itself this morning? Got an unwelcome surprise this morning. After updating the IWatch software yesterday 7/24, my watch completely reset itself overnight and I had to set it up as a new watch from scratch this morning. Now I can't connect to Verizon to add my cellular plan that I have. I updated my IPhone 12 Pro max this morning, but it still won't connect. I'll have to call 800 922-0204 to see if that can be fixed. Is anyone else having this problem?
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1 reply

julieda

Level 7

32,042 points

Nov 23, 2019 2:53 PM in response to cellular155

I suggest you discuss this with Verizon.

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my watch drops cellular connection and has to be reset

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