Billing

I see apple charge on my American Express card. I don’t recognize it

please help

thanks

iPhone 6 Plus, iOS 12

Posted on Nov 23, 2019 9:49 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2019 4:10 PM

Hey guenet,


I understand you have concerns about a charge that you don't recognize on your billing statement. I'll be happy to help out.


Use these steps here to check the charge on your billing statement on your Apple ID and report the charges to Apple if necessary: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


You can also reach out to iTunes for further investigation on this billing issue: Contact iTunes Support


Have a great day. 

1 reply
Question marked as Top-ranking reply

Nov 26, 2019 4:10 PM in response to guenet

Hey guenet,


I understand you have concerns about a charge that you don't recognize on your billing statement. I'll be happy to help out.


Use these steps here to check the charge on your billing statement on your Apple ID and report the charges to Apple if necessary: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


You can also reach out to iTunes for further investigation on this billing issue: Contact iTunes Support


Have a great day. 

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Billing

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