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Refund

I need help. I need a refund for the subscription that i didnt even used. Apple has billed me for the app i didnt even used. Please help

Posted on Nov 24, 2019 2:39 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2019 2:44 AM

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6


2 replies
Question marked as Top-ranking reply

Nov 24, 2019 2:44 AM in response to Annesayson27

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to https://reportaproblem.apple.com/?s=6


Refund

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