AirPods causing tinnitus?

After using my AirPods for a while, I noticed a high pitched ringing in my ears (that doesn't go away). I didn't know what it was, so I looked it up and it turns out to be tinnitus. Now understand, I don't listen to music, or anything for that matter, loud. As a matter of fact, I carry a pair of earplugs in my pocket, just in case I encounter anything loud that would damage my hearing.


Having said all that, now I notice that when I put my AirPods in my ears and have nothing playing, they emit a high pitched tone that I would say exactly replicates the tone of my tinnitus, leaving me to believe that the AirPods actually caused my tinnitus.


[Edited by Moderator]

Posted on Nov 24, 2019 10:46 AM

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Posted on Feb 12, 2022 12:57 PM

I ended up using the Apple Support app and starting a chat with a rep. They arranged for me a callback from another rep at a higher level, which was done right away; and that second rep set me up with a Genius Bar appointment, which was earlier this afternoon.


They tested my AirPods Pro and said that they were both defective. I asked for the nitty-gritty technical details, and he said that they put them in a sound-isolating box with a sort of receiver inside, play a controlled ambient noise signal into the box, and measure the output response of the earphones. Both of mine failed the test, so he gave me two new replacements.


I have the case number and documentation by email, and can reopen the case if I notice any more problems.


I’m going to stop using them for a few days and see if the ringing subsides, then maybe give them another chance.

623 replies

May 20, 2021 12:03 AM in response to MacbookProRetinaGuy

This is extremely worrisome, as I also used my Airpods for the first time in December 2018 and several days later Tinnitus started in my left ear. This can't be a coincidence?

I wonder what Apple does about that.

My Tinnitus is a constant worry for me as it goes up and down, and it will almost be three years.

As finding some proper help is impossible, from Germany over to the UK, no one has anweres. That is what I am developing a Tinnitus monitoring app, so I can get some control back in my life.

Did anybody cure their Tinnitus?

Alek

May 22, 2021 11:43 PM in response to neilpet

I totally agree that something should be done and that apple needs to take a stand on this. Mu tinnitus occurred after using them for the first time and trust me it is bow at level 4. The best it goes down os level 2 and that only because I have learned and researched whatever I could and have come up with a monitoring solution which I’m now trying to get developed into an app. Tinnitus has me feeling less in control over my own body. What do you think?

Jul 19, 2021 8:44 AM in response to SSSikora

Yep I just received my new AirPods Max and have been using them for about 1 week. But Since Thursday about 4 days ago, THERE HAS BEEN RINGING IN MY DARN EARS!! I went to see my doctor but they can’t do anything. Why the heck is this happening 🤔? I have been using the beats studio 3 for 2 years now and nothing changed until I got the Apple AirPods Max. I pray this is not permanent. They also did a hearing test on me and my hearing is fine. I just have ringing in the ears. WHYYY APPLE?? WHYYYY??

Sep 22, 2021 12:06 PM in response to Misterar

I purchased the AirPods Pro 2 weeks ago.

After the first couple of uses the ringing in my ears started and over a few more uses has become more and more obvious that something was wrong. I stopped using them a few days ago and it seemed that the ringing subsided so yesterday afternoon I decided to use them for an hour long walk. Within a few minutes the ringing returned and close to 24 hour later is still happening.

I never listen to music at loud volumes or for periods of time longer than 1 hour which is the length of time my daily walk circuit takes me to complete. I would say I've used them a total of 10 hours so far.


What's up with this Apple? Didn't you test your product thoroughly before making it available to the public or are we your test subjects?


I have lots of other Apple products and this is the first one that I feel has let me down and reduced my quality of life.

Dec 11, 2021 9:13 AM in response to yuls_

Update: My tinnitus started soon after I purchased the Airpods and it became noticeable and more disturbing to me back in July 2020. I reduced the amount of use and in 2021 have not used my Airpods at all. My tinnitus is still VERY disturbing and intrusive. It seems to be getting progressively worse. I am extremely concerned this is not a condition that will dissipate and resolve itself, and rather just continue to get worse despite my no longer using the pods at all. I also have visited two ENTs who said I have no visible damage nor other kinds of ear issues. I am convinced that the Airpods caused the tinnitus.

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AirPods causing tinnitus?

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