AirPods causing tinnitus?

After using my AirPods for a while, I noticed a high pitched ringing in my ears (that doesn't go away). I didn't know what it was, so I looked it up and it turns out to be tinnitus. Now understand, I don't listen to music, or anything for that matter, loud. As a matter of fact, I carry a pair of earplugs in my pocket, just in case I encounter anything loud that would damage my hearing.


Having said all that, now I notice that when I put my AirPods in my ears and have nothing playing, they emit a high pitched tone that I would say exactly replicates the tone of my tinnitus, leaving me to believe that the AirPods actually caused my tinnitus.


[Edited by Moderator]

Posted on Nov 24, 2019 10:46 AM

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Posted on Feb 12, 2022 12:57 PM

I ended up using the Apple Support app and starting a chat with a rep. They arranged for me a callback from another rep at a higher level, which was done right away; and that second rep set me up with a Genius Bar appointment, which was earlier this afternoon.


They tested my AirPods Pro and said that they were both defective. I asked for the nitty-gritty technical details, and he said that they put them in a sound-isolating box with a sort of receiver inside, play a controlled ambient noise signal into the box, and measure the output response of the earphones. Both of mine failed the test, so he gave me two new replacements.


I have the case number and documentation by email, and can reopen the case if I notice any more problems.


I’m going to stop using them for a few days and see if the ringing subsides, then maybe give them another chance.

623 replies

Aug 15, 2023 3:08 PM in response to IdrisSeabright

Has Apple done any tests to verify whether Airpods cause tinnitus or not? Because you state the exact causes of tinnitus are not known, are you suggesting that Airpods might be the culprit here? Do you think there's some consistency with the 41 pages of reports from people posting about the technical performance of Airpods, or is it just coincidence? Thank you.

Aug 16, 2023 6:12 AM in response to mikdog

mikdog wrote:

Thanks. That's pretty broad speculation re what might cause tinnitus, particularly when it was earlier stated that the exact causes of tinnitus are not known.

I never speculated on what caused tinnitus. I referenced possible causes mentioned in the NIH article that I linked to. Did you read it?


I believe only technical support is permitted on these forums.

Which would make this whole thread a violation. But, the hosts see fit to leave it.


Do you think Apple Airpods' noise-cancelling feature might technically agitate a pre-existing tinnitus condition?

I am not a doctor. You can read the article I linked to above for a good lay overview of tinnitus. You can also search Pubmed for other scientific articles:


https://pubmed.ncbi.nlm.nih.gov/

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AirPods causing tinnitus?

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