AirPods causing tinnitus?

After using my AirPods for a while, I noticed a high pitched ringing in my ears (that doesn't go away). I didn't know what it was, so I looked it up and it turns out to be tinnitus. Now understand, I don't listen to music, or anything for that matter, loud. As a matter of fact, I carry a pair of earplugs in my pocket, just in case I encounter anything loud that would damage my hearing.


Having said all that, now I notice that when I put my AirPods in my ears and have nothing playing, they emit a high pitched tone that I would say exactly replicates the tone of my tinnitus, leaving me to believe that the AirPods actually caused my tinnitus.


[Edited by Moderator]

Posted on Nov 24, 2019 10:46 AM

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Posted on Feb 12, 2022 12:57 PM

I ended up using the Apple Support app and starting a chat with a rep. They arranged for me a callback from another rep at a higher level, which was done right away; and that second rep set me up with a Genius Bar appointment, which was earlier this afternoon.


They tested my AirPods Pro and said that they were both defective. I asked for the nitty-gritty technical details, and he said that they put them in a sound-isolating box with a sort of receiver inside, play a controlled ambient noise signal into the box, and measure the output response of the earphones. Both of mine failed the test, so he gave me two new replacements.


I have the case number and documentation by email, and can reopen the case if I notice any more problems.


I’m going to stop using them for a few days and see if the ringing subsides, then maybe give them another chance.

623 replies

Feb 15, 2021 12:43 AM in response to MacbookProRetinaGuy

Can confirm the same thing happened with me as well! Bought Fri 5th, spent an 2 hours with them, noticed an immediate increase in tinnitus (before it was very low). Spent around another 2 hours with them over the weekend, with ANC off, but strangely the same problem was happening.


On Monday I had a work call, spent 4 hours with ANC off, the tinnitus was LOUD. After a week of not using, it went down slightly yesterday morning, but returned in the eve. This morning it lowered again. Im hoping it will continue to improve.


Definitely returning my Airpods pro!



Mar 11, 2020 3:22 PM in response to IdrisSeabright

Sure, some people discover their tinnitus on some point, but most of them that talk about this already have some knowledge about what triggers it and if its worse or better during the time.


Its not just Airpods Pro, other headphones do this, even the source hardware could cause a peak on some high frequency that triggers the problem.


On the case of the Airpod Pro, at least for me, was something that was noticeable, got worse, but this does not mean that the Airpod Pro is bad or is causing everybody to suddenly having tinnitus, it just means that it triggers people that already have it.


As of what could be causing it, I dont know, The Airpod Pro was my first iem to have a oval silicon tip(all others are perfect circles), and even tough it sealed very well, and was also very comfortable, it could be pressuring the the ear in the wrong way maybe. The sound was also ok, not the best, but also not harsh. So all of this is trial by error for people that have tinnitus.




Mar 11, 2020 3:32 PM in response to peleh

peleh wrote:

Sure, some people discover their tinnitus on some point, but most of them that talk about this already have some knowledge about what triggers it and if its worse or better during the time.

The person to whom I was replying said they did not have tinnitus before using AirPods and that they had used other in-ear headphones in the past. They specifically claimed that the AirPods had caused their tinnitus. While I don't disagree with your post in general, it doesn't quite apply in this case.

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AirPods causing tinnitus?

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