We don’t have sufficient information to reset your security questions.

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Level 1

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We don’t have sufficient information to reset your security questions.

what can I do if I can't rest my security questions? (We don’t have sufficient information to reset your security questions.)

iPad, iOS 10

Posted on Nov 24, 2019 12:19 PM

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Answer 1

Top-ranking reply

Niel

Community+ 2025

Level 10

741,125 points

Nov 24, 2019 12:21 PM in response to elene243

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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We don’t have sufficient information to reset your security questions.

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