Change unlock code on iPhone for child

my daughter forgot her password to her iphone and has entered it to many times. How do I unlock it. She is under 13 and has an appropriate iCloud account.

iPhone SE

Posted on Nov 24, 2019 7:13 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2019 2:13 PM

Hey there Juanperez4321,


Thanks for reaching out to Apple Support Communities. It sounds like your daughter has either forgotten the passcode to her iPhone or password to her Apple ID. I’ll be happy to help with either issue.


If the issue is she forgot her iPhone passcode, she’ll want to follow the steps in this link:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


If the issue is she forgot the password to her Apple ID, have her follow the steps here:


If you forgot your Apple ID password


I hope these help.

1 reply
Question marked as Top-ranking reply

Nov 27, 2019 2:13 PM in response to Juanperez4321

Hey there Juanperez4321,


Thanks for reaching out to Apple Support Communities. It sounds like your daughter has either forgotten the passcode to her iPhone or password to her Apple ID. I’ll be happy to help with either issue.


If the issue is she forgot her iPhone passcode, she’ll want to follow the steps in this link:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


If the issue is she forgot the password to her Apple ID, have her follow the steps here:


If you forgot your Apple ID password


I hope these help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Change unlock code on iPhone for child

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.