AirPods Pro firmware 2B588 reduce the noise cancelling capability

@LowGun84

I would highly doubt a new update would be out in 4 days... I'd be surprised if they get it out by the end of the month... But since this is blowing up a bit, they might try to rush or fast track an update but it would be a gamble wondering if they'd push one so soon.. My guess would be no :(

Oh lord... Why would Apple replace them not as a set when they are running different firmwares like that? Of course the case is going to run into compatibility issues if one AirPod is running a newer firmware than the other one...

But your LEFT AirPod theoretically should have the OLD GOOD ANC that we are talking about. Your right one would not. But pairing them separately.... I don't think ANC or any of the normal features will work as intended anyway.

What is Apple doing here... I feel like they are panicking and now knowing how to address these issues...

My tip to Apple: Just release a new firmware that undoes whatever 2B588 did. Honestly reverting devices to 2B584 or 2B576 (with additional BUG FIXES ONLY) and making that the new firmware would work. Iron out the bugs but undo whatever was done to the ANC on 2B588!

More like the Genius Bar people not knowing how to handle this and just doing whatever they feel they can (even though it isn't correct). Yeah not really panicking. But frantically trying to handle situations they don't know how to deal with.

I know.... I understand that... but you can acknowledge that most users are not registered on the Communities and aren’t even going to post or look here right?

If this gets any bigger, then I think it will turn into an ANC-gate. It didn’t blow up on social media is the only reason it hasn’t happened. Like Bend-Gate was hilarious (in a way) seeing these iPhones on twitter bent in half... so it went viral. Apple denied it had a problem even then! (And then changed the building material for the 6S Plus the following year to avoid this)...

it’s not really a viral-worthy thing. It’s a very technical issue that only those types are really going to comment on. No hilarious photos of bent iPhone 6 Pluses or people “holding their iPhone 4 wrong” during Antenna-gate. Just doesn’t have viral material.

Yep. Still hope some 'Apple news tickers' will pick this one up sooner or later and spread it. Those millions who got them during holidays will never know how ANC performed before and likely won't complain. They just have no clue that their product is not even close to the one it was initially and will tell anyone who asks their ANC works fine. For now this is just an early adopters issue. Quite clever, Apple.

They better not tell me it’s perception issues. If it’s perception issues than all of the 12,000 people who viewed this forum and 1,500 who marked that they have the same issue are crazy including me. It’s a distinct change and it’s not a perception issue. It’s like if they added dark mode in iOS 13 and pretended it was only perception that my screen is now black instead of white. It’s either an intentional or unintentional direct change of the code in the firmware. If there was a change log (don’t understand how there isn’t one), it would probably have said that they changed the ANC if it was intentional. I’m sure they have internal change logs.

Hello! Im from Bulgaria and i just got my AAP today and i usually don't comment but what the ****?! The ANC is awful. I can hear people talk, clicking noises, almost everything. It only blocks quiet consistent noises. I'm really disappointed and hope that someone from Apple read this community posts and eventually come up with a fix for this problem.

@Ditman013

Yeah, thanks for coming here to share your experience.

Can you let us know which firmware version your AirPods Pro have?

Settings > General > About > AirPods Pro > Firmware Version.

I think it's good for Apple to have another person confirming this issue so that's why I am asking. Thanks :)

Do you know what model number Pros you have? I have v. 2B588 firmware and model A2084. The difference between NC and off is huge. I'm not sure if there are different model numbers out there....just thought I'd check.

I've heard mixed things about whether 2C54 is still being signed and installed on devices as it seems some people are still having theirs updated but I'm not sure yet.

Yes, I agree 100% with everything you have experienced and also that new customers w/ devices already running 2B588 will not be able to know the difference we are talking about as they never experienced it first-hand.

Another interesting thing for me; I bought them with the transparency mode in mind as I practice golf a lot and when you can't hear the ball been hit then you loose a lot of feel. I have not been to the range for a month(original firmware) but heading back today - hope that the sound etc is still the same for that.

I have not even used the headphones much in the last 2 weeks or so but will be using them a fair bit this week.

Haha, I guess I keep getting emails about this thread and feel like replying to most of the comments. I'm hoping the more attention this forum gets and the more information it has will get this fixed... so I don't feel like I wasted $300+... I still like them but they are not what I had on day 1 and it's disappointing more and more each day.

So for me 2B588 did worked fine. It’s after I upgraded to 2C54, I noticed the decrease in ANC to practically nothing. Still waiting to hear back from Apple but thinking about exchanging if there is a possibility of a hardware issue.

Yeah I don't understand what is happening anymore. Honestly if Apple released some **** change logs like they do for every other product update, tech sites would have picked up on the changes and then if people complained -- would have been able to point out that those changes were disliked...

But we literally have nothing to go off of except our own experiences. And Apple cannot tell us it's "perception". This isn't a placebo effect. It's an obvious issue with a product. Frustrated.