AirPods Pro firmware 2B588 reduce the noise cancelling capability

Well, before the update, I had no issues with crackling and pop sounds coming out of my AirPods Pro, but after the update, I am joining the club. The update turned my $250 AirPods Pro to a pair of $20 in-ear headphones.

Hi I am using Airpod 1 ( A1523 ) Firmware 6.8.8 Region is INDIA , I tried updating my firmware by keeping the lid open and connecting to my Iphone XR as well as Iphone 7 but its not getting updated any reason or resolution for this?

Has anyone had any luck reporting the ongoing issue after the latest firmware update. After a replacement pair and same issue I’m being told I’ll have to visit a retail store. From past experience this will be a waste of time. Has anyone else gotten the impression the engineers feel the issue is resolved?

I have now just accepted the fact that my APP replacements will never be as good as the launch firmware. They work and I have no crackling issues that some have experienced (as yet!). It is a real shame but I don't see anything happening to improve this, other than buying the next version whenever that comes out. Which I can guarantee you I will not be doing, despite being a massive Apple fan.

Screaming into the void on here does no good.

I have the static/cracking issue and had it on 3 sets. I'm asking again for a FULL replacement of the ENTIRE AirPods set as I have AppleCare+ and these have multiple issues. It's not unlivable but we'll see if they do anything at all cuz the appt is for the iPhone's battery (since 13.4.1 has destroyed it and no update after has fixed it) but a new battery likely won't help a software issue -- but will increase resale value if I have to seriously switch phones...

I'd like them to handle both my iPhone and APP issues at the same Genius Bar appt but we will see. Screaming into a void.

2D15 isn't much better with ANC. Was reading this in the Medium, and may answer some of your questions.

https://medium.com/macoclock/we-need-to-talk-about-airpods-pro-4bbd2533e031

Separately, I use an iPad Mini 3 for random stuff and since I installed iOS 12.4.7 my iPad Mini bluetooth frequently disconnects and reconnects. Wiped the device clean and set it up as a new iPad but did not resolve the issue. Other bluetooth devices work just fine, so it's not a h/w issue. Yes, I have reset the AirPods a couple of times.

i seen this article before:

https://medium.com/macoclock/we-need-to-talk-about-airpods-pro-4bbd2533e031

i have done many things to fix this APP debacle. I contacted their support team and PR department about the media traction this situation is getting and many others things that I cannot disclose in this thread for legal reasons. I will keep trying if I need to, I thought the 2D15 update would make everyone more lax, but that doesn’t seem to be the case. If everyone would like, I can start everything back up again to try to fix this for everyone. But it’s going to take some time. Hopefully.

Would be cool if Apple would just bring back something close to the launch firmware (2B584) in terms of noise cancellation. Might save them a lot of calls to Apple Support given that all the APPs are still covered under warranty.

Yeah sadly this company doesn't acknowledge any problems anymore and thinks they are infallible. Even for bigger issues that are happening with the iPhone/iPad and APPs as well. I'm sick of it. Might be time to get an S20 Ultra.

What it would be nice is if someone from Apple go public or at least speak here, and either confirm or deny the issue with some explanation. In this way we can go ahead with our lives and just swallow this as a $250 mishap, which obviously contributed to the 1.5 trillion $ capitalization of the company.

I put my AirPod in a second ago and i immediately noticed a difference in the noise reduction. Opened my email and saw this, checked my firmware and yep, the new stuff. So far ANC is different at least to me. Time will tell.

I had many other reasons for feeling the way I did.

I was a loyal customer for 13 years and was also plagued by the APP clicking sound (https://discussions.apple.com/thread/251050158) and the ridiculous iOS 13.4.1 (13.5, 13.5.1) battery draining bug (https://discussions.apple.com/thread/251265543) that rendered my $1200 XS Max unusable. And then I was called a liar and talked to like an animal by GM of the Apple Store and that was the last straw. You can see my post from the other forums.

My last post there:

Yeap. I am done with Apple.

Went to the Apple Store and was talked to and treated like an animal (minus one kind Korean female staff member who was empathetic).

The GM (Aussie guy) at the Seoul Flagship store accused me of lying (implicitly) and finally threw me over the edge to switch to Samsung (where I not only received great customer service but also a bunch of free perks and free gifts).

Shiny new S20 Ultra with 5G and an AMOLED and battery bigger than my face.

My gf sold my iPhone for me today.

13 years of loyal Apple customer -- OVER. AND OUT.

That was the only proper fix for this problem for me!

Someone let us know because I sold my iPhone now after https://discussions.apple.com/thread/251265543?page=14 a battery that drained in about 2 hours and being talked down to at Apple Store. So I'd have to borrow my friend's iPad to update APP which are the only product that I still have. Going to gift my dad my old Apple Watch as a late Father's Day gift while I use my S20 Ultra and Watch Active2.

Thanks for the info. Then maybe I won't even bother borrowing my gf's iPad to update them then (now that I sold my iPhone and am giving away my Apple Watch to my dad).

Getting out of the ecosystem here after all the things Apple has done to me personally (and overall) over the last 7 months.

Thank you Streetspy. You and suntan (above) have convinced me not to bother updating the AirPods (esp. now that I sold my iPhone after 4 major problems with Apple in the last 7 months that have not been resolved).

Apple has lost touch with its user base and is losing users quickly -- me being one of them. 13 years of loyalty are 100% gone. I will keep my AirPods though for now as I already spent quite a lot on those as well just like all of us did 🙃