After my AirPods Pro auto-update to firmware 2B588 the noise cancelling suddenly become very weak, almost no difference from Off mode and Noise cancel mode.
Reset the AirPods Pro fix it for few minutes, then it got auto-update and noise cancelling capability got reduced again.
If Apple reduce the noise cancelling function then AirPods Pro is simple lost it’s point, I don’t understand why Apple do this.
Currently, there is no way to downgrade or "reset" a firmware on Airpods Pro, KayneGiordano. My suggestion is the following. I compiled a full list of our current options to help right now below:
I'm going to reply to all those mentioning this issue with this information so they can get the help they need (and a notification that they were replied to. This way, they can all get help the quickest way possible)
Please do the following A and B:
A) Submit a case with AppleCare
1) Go to https://support.apple.com/airpods
2) Scroll to "Tell us how we can help"
3) Click "Get support"
4) Just go through the menus and pick the most relevant option. I suggest picking "Audio Quality" but there are others.
5) Click "Chat" and let them know through chat the problems and also please reference our thread in the chat: https://discussions.apple.com/thread/250887615
(OR you can schedule a call but it may be best to ask for a follow-up call during the chat if they don't mention it themselves)
IMPORTANT: Mention that the ANC quality was reduced with the AirPods Pro firmware 2B588 and the problem is STILL in firmware 2C54!
ALSO:
B) Please also file a bug report about this on the feedback section while your case with AppleCare is ongoing. That way, both AppleCare and the bug report staff will see these reports.
If we all do this, they will see the growing number of issues with this.
Submit the bug report feedback here: https://www.apple.com/feedback/airpods.html
I didn’t even realize thank you so much. So apparently 2D27 is out. I wish they had patch notes but sadly not. If anyone has already updated please let us know if anything seems different or fixed
So the AirPods Pro’s noice cancellation has been restored to how it used to be??
Well good for you, buddy. Hundreds of thousands of us haven't had the superb experience you had and we feel differently.
Okay, well go use your warranty or something for your TV. Sorry about that.
For me, there is no difference in the work of ANC. I also hear my own footsteps when I walk. Just like after upgrading to 2C54.
my airpods firmware is 2D27 Is that the latest..
2D27 hasnt solve anything regarding bad ANC. Still hearing peoples voices etc.
Same for me tbh I never noticed a difference
I hope you are right.
No difference with iOS 13 and 3A283.
Same here. ANC is still weak with iOS 13 and 3A283.
Nah, even with iOS 14 and 3A283 I can still hear people very clear with ANC on. Slightly worse?
How to upgrade 2c54?
So far everything works with my AirPods Pro (EXCEPT)...they will not show up in the GENERAL - ABOUT- section. Why am I not able to see them in the list?
Great news and I am waiting for a new pair now :)
Same issues here. I have noticed severe degradation in ANC since the recent firmwares to the point now on 2C54 its just about non existent, I have been through multiple resets and DFU restores of my devices also reported an issue with breaking up audio on the iPhone 11 series. My case is open to see the Genius Bar in the new year and try a swap out and try to get this fixed otherwise a full refund will be required. 😔
POOR sound quality experienced on my side too when paired Airpods Pro with Airfly and inflight entertainment system. Terrible experience! I have complained to the manufacturers and Apple informed the problem is with Airfly and Airfly informed the problem is with Apple firmware ???? Frustrated customer!
AirPods Pro firmware 2B588 reduce the noise cancelling capability
