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Apple ID locked. Dunno bd, dunno recovery email. Needs it to activate iPad.

Hello. I have set my iPad in recovery mode. However, it is still asking for this apple ID that i have got no idea how to retrieve it. I know the password and Apple ID, but i forgot all the other information. The Apple ID is locked. So, as of now, my iPad is useless. Please help me.

iPad mini Wi-Fi

Posted on Nov 25, 2019 3:08 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2019 10:25 PM

My problem is not listed in any of these.


My account is locked.

I know the password

Forgot the username. not sure if it is "hantar" or "hanter"

I don't know which recovery email i gave

as for birthday, I know the date and month but I do not know which year I chose because I clicked randomly

If i can get past the birthday, i can answer the security questions.


As for apple support community, my country is not listed. It would be great if i could email to apple and tell them to help unlock my account, because my ipad is totally useless right now.

3 replies
Question marked as Top-ranking reply

Nov 26, 2019 10:25 PM in response to King_Penguin

My problem is not listed in any of these.


My account is locked.

I know the password

Forgot the username. not sure if it is "hantar" or "hanter"

I don't know which recovery email i gave

as for birthday, I know the date and month but I do not know which year I chose because I clicked randomly

If i can get past the birthday, i can answer the security questions.


As for apple support community, my country is not listed. It would be great if i could email to apple and tell them to help unlock my account, because my ipad is totally useless right now.

Nov 25, 2019 3:41 AM in response to aster50

If it's locked : If your Apple ID is locked or disabled - Apple Support


If it's disabled : If you see a message that says 'Your account has been disabled in the App Store and iTunes’


If you need iTunes Support's help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Apple ID locked. Dunno bd, dunno recovery email. Needs it to activate iPad.

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