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disabled iphone

iphone shows iphone is disables connect to itunes but when i do it says i need to enter passcode and it doesnt allow me to

Posted on Nov 25, 2019 8:26 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2019 8:28 AM

Read this Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


If it isn't working then you are not successfully getting it into Recovery Mode. Try again. Hold the power and home buttons down for quite a while to get the connect to a computer display on the device.

2 replies
Question marked as Top-ranking reply

Nov 25, 2019 8:28 AM in response to Roofus49

Read this Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


If it isn't working then you are not successfully getting it into Recovery Mode. Try again. Hold the power and home buttons down for quite a while to get the connect to a computer display on the device.

disabled iphone

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