App problems

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Level 1

8 points

App problems

Using the file app I can move a picture from one folder to another folder without a problem.. The problem is that the pic does not show up on the photo app? Any ideas?

iPhone 7, iOS 13

Posted on Nov 25, 2019 1:33 PM

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Answer 1

FoxFifth

Level 10

472,005 points

Nov 25, 2019 1:39 PM in response to Samson1x4

iCloud Drive and iCloud Photos are two separate iCloud services.

The Files app is used to access data in iCloud Drive.

The Photos app is used for iCloud Photos.

More information:

Set up and use iCloud Photos - Apple Support

iCloud Drive FAQ - Apple Support

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Answer 2

Samson1x4 Author

Level 1

8 points

Nov 25, 2019 4:19 PM in response to FoxFifth

Well that makes sense,, thanks

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Answer 3

Samson1x4 Author

Level 1

8 points

Nov 25, 2019 4:09 PM in response to FoxFifth

The problem is that on my phone the file app says ‘x’ picture is in my pics folder but the photo app doesn’t find it in that folder..

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Answer 4

FoxFifth

Level 10

472,005 points

Nov 25, 2019 4:15 PM in response to Samson1x4

The Photos app does not look for files that are viewed in your Files app.

The Files app does not list photos that are displayed in your Photos app.

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