cannot reset security questions : we don't have sufficient information to reset your security questions

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Level 1

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cannot reset security questions : we don't have sufficient information to reset your security questions

cannot reset security questions due to this message: we don't have sufficient information to reset your security questions

How to solve this issue ?

Posted on Nov 25, 2019 3:43 PM

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Answer 1

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Niel

Level 10

731,831 points

Nov 25, 2019 3:46 PM in response to tomi273

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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cannot reset security questions : we don't have sufficient information to reset your security questions

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