Hi there, for the previous 3 weeks I’m trying to renew my music subscription, but every time I try, I get denied. It says my payment method failed, but I’ve been using the same method for a year and a half now and I know that there’s enough money. So what can I do to get my music back?
Hi Valssi,
Welcome to Apple Support Communities. I understand you're seeing an error message that the payment method under your Apple ID account has been declined. I can help point you in the right direction.
I suggest following the steps outlined in this helpful article: If your payment method is declined in the App Store or iTunes Store If you need additional assistance, I recommend contacting Apple Support through this link here: Contact Apple Support
Kind regards.
Billing issues
