Wallet passes in wrong order after new iPhone setup

I've transferred all my data from a 5SE to a 11X-Pro, which seemed to go well. However, I've now realised that all my old and still-to-be-used wallet passes are jumbled up and out of date sequence. Is there a fix for this problem? Any ideas would be much appreciated!

iPhone 11 Pro, iOS 13

Posted on Nov 26, 2019 1:47 PM

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Question marked as Top-ranking reply

Posted on Nov 30, 2019 1:59 PM

Hello frasebabe,


Thank you for using Apple Support Communities! I understand that when you restored your iPhone 11 Pro Max from a backup of your previous iPhone, your passes were out of order in Wallet. You've come to the right place for help.


With the Wallet app open on the new iPhone, you can reorder your passes following the steps here:


How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support


"To reorder a pass, tap and hold a pass, then drag it to a new place. Your change will update across all of your devices. You can also drag a card to the front of your cards in Wallet to make it the default card for Apple Pay."


Cheers!

1 reply
Question marked as Top-ranking reply

Nov 30, 2019 1:59 PM in response to frasebabe

Hello frasebabe,


Thank you for using Apple Support Communities! I understand that when you restored your iPhone 11 Pro Max from a backup of your previous iPhone, your passes were out of order in Wallet. You've come to the right place for help.


With the Wallet app open on the new iPhone, you can reorder your passes following the steps here:


How to use Wallet on your iPhone, iPod touch, and Apple Watch - Apple Support


"To reorder a pass, tap and hold a pass, then drag it to a new place. Your change will update across all of your devices. You can also drag a card to the front of your cards in Wallet to make it the default card for Apple Pay."


Cheers!

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Wallet passes in wrong order after new iPhone setup

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