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Hi,i would like to know what i could do if my apple watch that I bought from a friend is locked... we don’t know the icloud password or gmail

I bought this watch by a friend,we don’t know what the iCloud password or gmail is to sighn in with my iphone. Please help

Apple Watch, watchOS 4

Posted on Nov 27, 2019 5:49 AM

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Question marked as Best reply

Posted on Nov 27, 2019 5:54 AM

If you can't unlock the watch, it is worthless.


See if your friend can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If they can't recover the ID/password, have them take the watch, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

2 replies
Question marked as Best reply

Nov 27, 2019 5:54 AM in response to cara-leigh15

If you can't unlock the watch, it is worthless.


See if your friend can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If they can't recover the ID/password, have them take the watch, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Hi,i would like to know what i could do if my apple watch that I bought from a friend is locked... we don’t know the icloud password or gmail

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