Apple.com/bill (missing money from the card)

Missing money from the card took a bank statement the check states that Apple.com/bill withdrew 30 usd, I do not use the services of AppStore and iTunes but the money was withdrawn, can you find out from which device the payment was made?

iPhone 6s, iOS 13

Posted on Nov 27, 2019 7:16 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2019 9:37 AM

Hello Kristinakozel,


Thank you for using Apple Support Communities! I understand that you're seeing a charge from Apple when you don't use the iTunes Store or App Store.


I suggest following the steps in the support article below, which will walk you through investigating the charge that you're seeing:


If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If you need additional assistance, you can contact Apple Support using the link under step 5.


Take care.

1 reply
Question marked as Top-ranking reply

Dec 1, 2019 9:37 AM in response to Kristinakozel

Hello Kristinakozel,


Thank you for using Apple Support Communities! I understand that you're seeing a charge from Apple when you don't use the iTunes Store or App Store.


I suggest following the steps in the support article below, which will walk you through investigating the charge that you're seeing:


If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If you need additional assistance, you can contact Apple Support using the link under step 5.


Take care.

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Apple.com/bill (missing money from the card)

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