Allergic to AirPod Pro eartips

My concern is that there is something like nickel in the pod itself that is causing the allergic reaction. My Doctor advised immediate discontinue of use. It was so bad, he brought one of his colleagues in to look at my ears. That was after only one day of use. The steroids and steroid cream are helping but I don't like taking it.

Because it was so severe, I am not inclined to try different tips. I have other in-ear headphones that have never bothered me.

I have a scheduled call with Apple support on Monday and will request a refund. It's been about 30 days but I only wore them three times for my Zoom meetings.

I will post here what they say in case anyone else is in the same boat and would like a refund.

That’s a very good plan. I am waiting for the packaging to arrive for testing.

they will ask for loads of pictures and information from you. Please just bear with them.

i will let you know my outcome too.

Thank you for participating in the Apple Support Communities.

I want to make sure you reach the right team for help with your AirPods Pro. I recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Contact Apple Support

Same problem. Wore them for about 3 weeks before the problem started. Apple said I had to go back to Best Buy to return them. This really is a shame because I LOVED these, but can't use them due to the allergic reaction I'm having. Itchy/redness/drainage. This is just unacceptable.

I switched back to regular AirPods and have no issues, even right away. my ears would continue to improve as soon as I switched back. But I also have no issue now with the $10 ear tip replacement from Amazon.

regular AirPods don’t have tips. I’m saying that once I replaced the original Apple tips on the Pros with knockoffs from Amazon I haven’t had an issue.

https://smile.amazon.com/gp/aw/d/B085317LDG/ref=ya_aw_od_pi?ie=UTF8&psc=1

Hi. Has anyone tried these: https://www.amazon.com/DamonLight-Comfortable-Listening-Compatible-Accessories2/dp/B083J464PM?th=1

They cover the part that goes in your ear. I personally wasn't having a reaction on the outside of my ear so I wonder if these, in combination with third party tips, might cover enough to prevent the reaction.

I haven’t tried them personally.

I think what you’ll find in this thread are a lot of people having different types of reactions for different reasons. Some people seem to be allergic to the tips right out of the box and have to return the Airpod Pros or get refunds through Apple Support. A few develop a reaction over time. Some people can’t use any in-ear headphone after a reaction the Pros, some can switch back to another brand or even the older model Airpods. Some are allergic to the hard plastic, some are allergic to the silicone tips.

I developed a sudden reaction a couple weeks ago during a period of reduced usage, after months of normal use. I discontinued use and yesterday switched back to my Bose Soundsports with no reaction. I’ll stick with the Bose headphones for a little bit longer until I know I’m fully in the clear, then try the Airpod Pros again with the original tips. If I flare up immediately, I’ll try the third party Amazon silicone tips, which some have reported cause no issues.

i have been trying to get hold of apple support here in europe and get keeping put on hold, when someone finally does come on, the line cuts off. Got as far as having a someone being assigned to my case

This just happens again and again, not sure why they can not just call you back on facetime audio

anyway not sure I have time for all this,

you'd think they would invest some money in their phone system

I had to schedule a call with Apple support from the website. They called as agreed. After explaining my severe allergic reaction to the AirPods Pro, they provided shipping labels for me to return them for a full refund. Their customer service representative was very helpful. I am resolved, although disappointed they were not an option for me.

Good luck everyone!

I’ve have just recently sent mine to Ireland for testing and review!

Apple paid all the shipping charges, it was easy and the agent looking after my case is in contact constantly to let me know every update.

I did try other tips which had the same affect but on small scale. The reaction wasn’t as bad.

currently Apple are still looking into this problem, so unless people report to Apple, then it will take longer for them to figure out what to do.

Strongly Urge you to report this to Apple Via contact support.

I reported mine under usage. It was really quick, I had to give them loads of information and pictures.

Now I am just waiting, some people are being refunds straight away.

Please open a case with them. Every-time I had reaction it got worse!

Yes, this same reaction has happened to me the past few times I have used the air pod pros. I am now not using them and am on an antibiotic. I received them as a Christmas present and would only use them on the train ride home which was less than a thirty minute commute. I do not have this reaction when I use the regular air pods.

I got same problems as you guy do using the AirPods Pro. First, after long usage listening to a music or watching videos, feel like I’m having headaches later on ears getting itchy inside. Eventually having fluid discharge and getting crusty when dried. My doctor said I’m getting allergies on the AirPods Pro I’m using. He taught it’s probably allergic to the silicon tip. I used a lot of earbuds and still have my Bose wireless earbuds but doesn’t have allergic reactions. The reason I bought the AirPods Pro because I have iPhone that’s is perfect for it. So I experimented, I bought aftermarket replacement memory tip at eBay. Tried them out and hoping it will solve the problem. Used it like an hour. Next day, i have the same reaction. My ears itching and starting to have slightly fluid discharge. So my conclusion, is not the silicone tip the problem. It’s the unit itself. This something that apple company needs to figure it out what causing a lot of users having allergic reaction with this new product. I already reported it to them and took information of my issues before I bought the replacement aftermarket memory tips.

I also had an allergic reaction after wearing my new Airpods Pro. Symptoms: Drainage, itching, redness, muffled sounds, etc. Not fun. I went to the doctor and got on antibiotics to clear the infection. I didn't connect the infection to the new pods immediately, but quickly came to realize it was indeed the cause after trying to use my Airpods again once the infection cleared only to have it flare up again almost immediately!

Count me in. As much as it sucks, I am finally glad to know what’s causing my ear issues. Never had a problem like this before. I hope there’s enough of an outcry to get Apple to change the composition of the eartips and maybe even replace them for us somehow. Probably wishful thinking but has anyone actually contacted them to ask?