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Account Disabled

My account has been disabled and will not let me buy apps or update anything

iPhone X, iOS 13

Posted on Nov 28, 2019 3:58 AM

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Question marked as Best reply

Posted on Nov 28, 2019 5:15 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

1 reply
Question marked as Best reply

Nov 28, 2019 5:15 AM in response to Lbordnung1

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Account Disabled

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