Lost songs and playlists

My playlists I created and many of the songs I recently purchased are gone

Posted on Nov 28, 2019 4:34 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2019 8:21 AM

Hi StephBee87,


​Thank you for using the Apple Support Communities. I understand you may be missing some music on your iOS device.


To clarify, are you referring to content added from the Apple Music service, iTunes Store purchases, or both?


Are you signed in with your Apple ID under Settings > [name] > iTunes & App Store? Similarly, have you signed out of your Apple ID recently?


If you're missing purchased songs, you should be able to use the steps in this link to Redownload apps, music, movies, TV shows, and books.


Depending on the answers to the above, the links below may also help:


Turn on Sync Library with Apple Music


If songs are missing from your music library after you turn on Sync Library


I hope this helps. Take care.

1 reply
Question marked as Top-ranking reply

Dec 2, 2019 8:21 AM in response to StephBee87

Hi StephBee87,


​Thank you for using the Apple Support Communities. I understand you may be missing some music on your iOS device.


To clarify, are you referring to content added from the Apple Music service, iTunes Store purchases, or both?


Are you signed in with your Apple ID under Settings > [name] > iTunes & App Store? Similarly, have you signed out of your Apple ID recently?


If you're missing purchased songs, you should be able to use the steps in this link to Redownload apps, music, movies, TV shows, and books.


Depending on the answers to the above, the links below may also help:


Turn on Sync Library with Apple Music


If songs are missing from your music library after you turn on Sync Library


I hope this helps. Take care.

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Lost songs and playlists

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