Can’t play movies by airplay

Question

Level 1

8 points

Can’t play movies by airplay

I have downloaded Apple TV + content from apples site and movies to both my iPhone and mackbook pro. I have no wifi. I’ve tried to hook up directly by way of hotspot and not using this at all by direct AirPlay to my Apple TV.. It either tells me it can’t hook up or ‘This video is in a format that can’t be streamed. I get this same message from both the computer and my phone. All software is up to date. I can play music to my Apple TV but not video. I have the newer 4K Apple TV . My iPhone remote works on the Apple TV too. so I know it is connected. Please help!

Posted on Nov 28, 2019 11:50 AM

Reply

Answer 1

Todd4391 Author

Level 1

8 points

Nov 28, 2019 12:21 PM in response to rkaufmann87

I looked up online and found my Apple devices should hook up directly by AirPlay - even without Internet connection. I think the content I downloaded is too high for the TV I am looking at. I have older Lower Definition video which played to the TV without using Internet connection and playing directly from my computer by way of AirPlay. Thank you though.

Reply

Answer 2

rkaufmann87

Level 10

143,826 points

Nov 28, 2019 12:11 PM in response to Todd4391

You need an Internet Connect, either Wi-Fi or Ethernet. Your Apple TV is a network device, without one it will not work.

Reply