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Level 1

4 points

battery problem

've been buying the iphone11for a month now and have been taking care of the battery for a month now, but now my device's battery capacity is at 99%
If I only used the iphone for a month. Once the battery charge was low, the device hung up.
Why does a newly purchased device have this problem?

iPhone 11, iOS 13

Posted on Nov 28, 2019 1:42 PM

Top-ranking reply

ChrisJ4203

Level 10

230,636 points

Posted on Nov 28, 2019 1:55 PM

The only time you have a problem is if the iPhone shows a battery health of 80% or less and the iPhone is less than a year old. A 99% health is not a problem.

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