Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store Problem

I can’t download new apps to my iPhone 11 Pro. They start like their going to download then stop and takes me back to the get button .

iPhone 11 Pro Max

Posted on Nov 28, 2019 1:45 PM

Reply
Question marked as Best reply

Posted on Dec 2, 2019 12:34 PM

Hi there, Scotty,


Thanks for visiting the Apple Support Communities. I understand that you're having trouble downloading new apps to your iPhone 11 Pro. I'm happy to help!


Based on what you've described, I would recommend utilizing the steps outlined in the Apple Support article If you can’t download or update apps on your iPhone or other Apple device - Apple Support.


If you are still unable to download apps, please get in touch with Apple Support directly. You can do that here: Contact Apple Support.


Best.

1 reply
Question marked as Best reply

Dec 2, 2019 12:34 PM in response to Scotty299

Hi there, Scotty,


Thanks for visiting the Apple Support Communities. I understand that you're having trouble downloading new apps to your iPhone 11 Pro. I'm happy to help!


Based on what you've described, I would recommend utilizing the steps outlined in the Apple Support article If you can’t download or update apps on your iPhone or other Apple device - Apple Support.


If you are still unable to download apps, please get in touch with Apple Support directly. You can do that here: Contact Apple Support.


Best.

App Store Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.