Charged twice for monthly iCloud upgrade - have been paying for years

It's only $1.49 AUD but I've been charged twice this month, on the same day. It's been running like clockwork, without issue, for several years. I won't cry if I don't get a refund, but I'd like to know who to contact in this instance in case it happens again.


I went to the support page but there wasn't a topic that covered this.


Thanks for your help!

iPhone 6s, iOS 12

Posted on Nov 28, 2019 7:32 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2019 1:49 PM

Good afternoon Quinneth,


Welcome to the Apple Support Communities!


I understand you have been having issues with multiple charges for iCloud storage on your Apple ID account. Click the link below to reach out to the iTunes Store support team directly regarding these transactions:


iTunes Store - Contact Us 


Take care.



1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Charged twice for monthly iCloud upgrade - have been paying for years

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.