Hello good morning have been having issue with the activation of my iMessage and face time, have reset my phone, have tried all the tricks and waited more than 24hrs it’s still not working what could be wrong my phone is a new phone my phone number is not working with the iMessage and FaceTime what could be the issue have been experiencing this since my previous phone now again my new phone same issue
Hi AshimiMariam,
Thank you for using the Apple Support Communities! I understand you are unable to activate iMessage, and I'd like to help.
You mentioned completing some steps on your own in an attempt to resolve the issue, which is great. Not knowing exactly what you did try, I would like to share this support article, which is a guide on handling this issue specifically: If you get an error when trying to activate iMessage or FaceTime - Apple Support.
If you have already followed these steps, and spoke with your wireless carrier to confirm your account provisioning (and can send and receive text messages without issue), please reach out to Apple Support next, using this link: Contact - Official Apple Support.
Thank you for posting your question.
Take care.
My iMessage and FaceTime is not working
