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Would Apple text me if my phone was found?

I may already know the answer to this question but would “Apple care” text me if my stolen iPhone was found? I just received a likely sketchy text message claiming my iPhone was found, with a link to click on so I can view the location, but the link takes me to a site where I need to enter my Apple ID and password, it looks very similar to the find my iPhone website.

iPhone X, iOS 13

Posted on Nov 29, 2019 9:45 AM

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Posted on Nov 29, 2019 9:47 AM

Apple doesn't track lost phones.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store

1 reply
Question marked as Best reply

Nov 29, 2019 9:47 AM in response to AshBud

Apple doesn't track lost phones.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store

Would Apple text me if my phone was found?

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