AirPods Pro serial number "1"?

Hi JetJock_YHZ,

Thanks for posting your question. I understand your AirPods Pro are showing a "1" for a serial number.

It may be worth trying to reset your AirPods Pro as shown here: Reset your AirPods. Then, re-pair the AirPods Pro to see what shows up under Settings > General > About> If that doesn't resolve the behavior, I recommend that you Contact Apple Support.

Take care.

i recently had the right pod swapped out and have this exact same issue. "1" shows up on my iPhone as the serial number.

Shortly after I posted the above. I decided to just reboot my iPhone. Then reconnect the AirPods. The first time the serial number showed up then disappeared again. Then I did it again. Since then (for about 15 minutes) the serial number has reappeared and persisted. Fingers crossed.

Well this is weird. For several days after rebooting my phone and reconnected the AirPod Pros, the proper serial number showed up in my iPhone under General >> About >> AirPods Pro. But now, just today, it's gone back to showing "1" again. Sigh.

Well, when I have both in, the serial number shows in the “About” panel. I’ve been experimenting with it myself. I notice when 1 AirPod is in, that’s when I’ll see the “1” denotation. When both are used, I’ll see the actual serial number. So, I’m not sure, Testing it out, though.