i received a scam email saying it was apple

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Level 1

4 points

i received a scam email saying it was apple

I have reveived a scam email saying that my apple account has been locked.. so i clicked to the link and started following the steps.. loging in to my apple account, verified my information (address, cc, phone number) and then it asked for a photo.. so i thought that was weird.. apple never asked for that before. So i clicked on the link and did some research. I havent completed the final step but im afraid of what has happened. What should i do?

iPhone X, iOS 13

Posted on Nov 30, 2019 2:33 AM

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Answer 1

Top-ranking reply

RachT1

Level 5

7,409 points

Nov 30, 2019 2:38 AM in response to Kristy_ppd

Hi there,

See the following to find out what to do and how to report the email to Apple: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams

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Answer 2

Eric Root

Level 10

685,305 points

Nov 30, 2019 5:56 AM in response to Kristy_ppd

Change you Apple ID password immediately.

Apple ID Password Change

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

Contact whoever issued your credit card and request they cancel the current card and issue a new one.

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Answer 3

Mkh_93

Level 1

4 points

Nov 30, 2019 3:29 AM in response to Kristy_ppd

Omg me too, I didn’t realize it was a spam till I saw the last page where we have to take a photo with our ID’s... omg lets just hope they didn’t get our info’s and our credit cards *panic emoji*

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i received a scam email saying it was apple

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