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Level 1

4 points

Trading in your iPhone

When you trade in your iPhone for a new one, can the people at Apple help you with signing out of iCloud and all that stuff?

iPhone 6s, iOS 13

Posted on Nov 30, 2019 8:19 AM

Top-ranking reply

Level 10

472,059 points

Posted on Nov 30, 2019 8:30 AM

I would do it myself as a backup may take some time and the following instructions make it fairly straightforward. What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

But if you prefer not to I think they would help.

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