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how to activate phone without my information?

I gave my old Iphone 6s to my daughter. She is having a hard time activating it. It keeps asking for my information but I no longer remember what that info is. Any suggestions on how to activate the phone without my information? The phone is not tied to a service provider any longer.


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Posted on Nov 30, 2019 8:45 AM

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Posted on Nov 30, 2019 8:47 AM

It sounds like the phone is activation locked. The only way to make it usable is to follow the instructions in this Apple support article-->What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


You will need your Apple ID (which is your email address) and your Apple ID password.

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Question marked as Best reply

Nov 30, 2019 8:47 AM in response to vriezena

It sounds like the phone is activation locked. The only way to make it usable is to follow the instructions in this Apple support article-->What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


You will need your Apple ID (which is your email address) and your Apple ID password.

how to activate phone without my information?

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