I used a gift card to put in $25 and it worked then I tried buying something on another game app I have and it didn’t work so I thought what if I try buying music, I tried that and it worked but won’t let me make out of app purchases. Please help !!

I used a gift card to put in $25 and it worked then I tried buying something on another game app I have and it didn’t work so I thought what if I try buying music, I tried that and it worked but won’t let me make out of app purchases. Please help !!

Posted on Nov 30, 2019 9:43 AM

Reply
1 reply

Dec 3, 2019 1:12 PM in response to adams97


Hello adams97,


Thanks for asking the Apple Support Communities for help with a purchase.


Please start with this help article for billing issues: If your payment method is declined in the App Store or iTunes Store - Apple Support


If you have gone through the article and still need help, please contact AppleCare:




Thanks and have a wonderful day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I used a gift card to put in $25 and it worked then I tried buying something on another game app I have and it didn’t work so I thought what if I try buying music, I tried that and it worked but won’t let me make out of app purchases. Please help !!

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