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User profile for user: Sccliff
Sccliff Author
User level: Level 1
5 points

Phone does not make or accept calls

I can text, FaceTime but not make or receive calls on my iPhone 6 Plus. What to do?


iPhone 6 Plus, iOS 12

Posted on Nov 30, 2019 9:58 AM

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User profile for user: Tesserax
Tesserax
User level: Level 10
152,864 points

Posted on Nov 30, 2019 10:02 AM

Are you seeing any type of error messages, like No Service or invalid SIM? Were you able to make/receive calls before and this just started happening? Have you contacted your cellular voice provider to see if there might be an issue on their end or with your account? Have you tried soft resetting your phone or any other troubleshooting steps?

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User profile for user: Tesserax
Tesserax
User level: Level 10
152,864 points

Nov 30, 2019 10:02 AM in response to Sccliff

Are you seeing any type of error messages, like No Service or invalid SIM? Were you able to make/receive calls before and this just started happening? Have you contacted your cellular voice provider to see if there might be an issue on their end or with your account? Have you tried soft resetting your phone or any other troubleshooting steps?

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Phone does not make or accept calls

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